Evelyn Rulon – 12/15/16
“I like the service tech. He told the truth when there was a problem. He fixed it quickly so that I can enjoy my fireplace.”
“I like the service tech. He told the truth when there was a problem. He fixed it quickly so that I can enjoy my fireplace.”
“The product is awesome- very happy! Everyone we dealt with was great!! Very helpful!! Although it was freezing cold on install day, the guys were very good. They didn’t let cold get to them. Very professional!!”
“I wasn’t in the store. Jordan was so helpful. Workers were so professional and pleasant.”
“Dave and Al were very respectful of our property in every way. Very professional!, which is not easy to find these days. Great job! I talk about our experience to friends but don’t know anyone at this time for recommendations, although, I’m trying to talk a friend into contacting you to change fireplace from wood…
“Bought magnetic screen doors. Right one doesn’t grab the magnet when hot. Jenn was very knowledgeable and helpful. We would not have purchased to doors and rug without her help.”
“Jenn was great, responded to emails and voicemails immediately. We had damage to our plaster during installation. Joe came out and fixed it within the week. Perfect now!”
“Gabriel and Kevin did an excellent job. Left no mess inside or out. Very courteous and respectful.”
“The ss cap was not what I expected. Jenn was awesome! Very helpful and knowledgeable. Great customer service skills. Kept us informed throughout the process.”
“Entrance of the store was a little confusing- set up of counter. Overall, I was very satisfied and impressed with the employees, both in the store and the installers. They left my fireplace and surroundings clean and ready to use.”