Ken was awesome! He sold us our fireplace and when I had a concern, he addressed it right away. My unit was a little noisier than I expected but it looks great! Ken sent a technician to help quiet it down, that worked and now we are enjoying it. Fireside in Arnold has great customer…Details
We bought an electric unit from Arnold Stove & Fireplace Center. It is way better quality than Home Depot, Lowe’s, etc. Our product arrived sooner than we expected and everything was great, except for the manufacturers specs! We really enjoyed working with your company and look forward to giving you our business again. We…Details
Nick was so helpful and knowledgeable! Kevin & Al were very professional and courteous as was the electrician. We love our vent-free fireplace and so do our family and friends. Our only regret is that we didn’t do this a long time ago. Thank you so much for helping us through this process and making…Details
We felt like everyone really listened to us and made sure that we had the right unit for our needs. Al & Kevin were so kind and helpful. The installers made sure that we knew how to safely and comfortably use our new fireplace before they left. Thank you for all of the help. We…Details
Both technicians were both professional and friendly. i have used other companies in the past but will only use Arnold Stove & Fireplace Center in the future. I am very satisfied with the service that I received from your company.
I received excellent customer service from beginning to end. The service I received was excellent. The installers were friendly and knowledgeable. Arnold Stove & Fireplace Center is a great company to work with. Thank you for being such a great company to work with.
I am overall very satisfied with Fireside in Arnold. The sales staff was very knowledgeable. From the time that I came in to purchase my unit through the installation, everything was very easy and went smoothly. The sales person and installers were all very knowledgeable and were able to answer my questions every step of…
The installers were very friendly, on-time, meticulous about keeping the area clean. They explained the workings of the insert and assured all of my questions. I have used my fireplace everyday since the installation. I highly recommend our insert and having it installed from Arnold Stove & Fireplace Center. I absolutely love my product and…
Fireside in Arnold is a great store with great products. We have been very happy with everything that we have purchased from them!