“This was the first time in the store. What a great experience! Everyone was friendly and helpful. Fantastic customer service- we will be back. My husband and I are in the business of dealing with customers daily. This store is a GREAT example of customer service.”
“We are very pleased with our Napoleon grill. Our experience working with Fireside was well worth the drive to Arnold. Definitely would recommend Fireside to others.”
“We’re customers for life! Our installation was perfect- on time, delivered our Egg to the deck/back yard. They made recommendations on how to use and get started. Very friendly! You were very knowledgeable about the product and it’s nice. You had experience using the product as well. NO PRESSURE USED EITHER when answering our questions…
“Price for the Sonoma Pergola was excellent. Although we did not purchase; the price for Polywood furniture was also excellent!”
“Great experience!! Ken was very friendly and knowledgeable. We got the perfect grill for us. We’ve been back twice and the Napoleon grill is BEYOND our expectations! Thanks, Ken!”
“We will not use the fireplace worked on until Fall 2016 so not definite all is great but your employees were very professional, pleasant, and made as little mess as possible.”
“I had a unique situation with LOPI insert. Once removed, the flue was not functional- still not installed and unsure if the fireplace will draft properly. Everyone I worked with was kind and attentive. I just wish there had been a little more follow up to make the fireplace functional.”
