Arnold Stove & Fireplace Center provided such an amazing experience, from start to finish! The in-store as well as all communications with Jeremy, Becky, & Ken were always professional, knowledgeable, & courteous. It is so hard to find consistent, reliable customer service like this. We appreciate that A LOT! Jeremy always answered all of my questions and concerns prior to installation. He was on top of all email replies & price adjustments, from beginning to end, providing a very pleasant experience. Installers did an AMAZING job! They cleaned as they went, put down protection for my floors prior to install. and answered all of our questions. Thank you!