I was very pleased with everything, from purchasing to installation. I wish that more companies were like yours. Your employees were very knowledgeable and friendly. They were extremely helpful, from helping us make the right decision on our fireplace to the installers explaining how to use our unit. Your employees definitely care about their customers! We absolutely loved working with your company! We refer Arnold Stove & Fireplace Center to all of our friends and family. Keep up the great work!